1. Right of Withdrawal (Change of Mind)

You may cancel or return any item within 14 calendar days of delivery without giving a reason. Items must be unused, in their original condition, with all tags and packaging intact. Contact customer support through the website’s contact form to obtain return instructions. Return postage for change-of-mind returns is the customer’s responsibility.

2. Defective or Incorrect Items

All products are covered by the two-year EU legal warranty against manufacturing defects. Report any issue within 30 days of delivery, including photos and a description of the problem. Once approved, you may choose one of the following remedies:

  1. A free replacement of the same item.

  2. An item of equal value.

  3. A full refund to the original payment method.

Return shipping costs are covered for confirmed defects. These remedies do not limit any statutory consumer rights.

3. Refunds

Refunds are processed within 7 business days after the returned item is received and inspected. Credit-card refunds may take one billing cycle to appear, depending on the card issuer.

Free shipping

Free worldwide shipping and returns - customs and duties taxes included